System Support

  • Software troubleshooting - MS Office (Word, Excel, Outlook, PowerPoint, Access, FrontPage, ACT, QuickBooks, Peach Tree, File Maker pro, ACT, Quicken, AOL etc.)
  • Windows 95, 98, ME, 2000, XP Support/Repair/Troubleshooting
  • Hardware Upgrades - RAM, Hard Drive, Mother Board, Processor
  • Hardware Replacement: Hard Drive, CD Drive, DVD Drive, Floppy Drive, Zip Drive, Power supply
  • Complete Hard Drive Transfers
  • Data Recovery
  • Configure TCP/IP and Internet connectivity
  • DSL & Cable Modem Support
  • Mail program (e-mail) troubleshooting (Outlook Express, Outlook etc)
  • Virus Removal/Protection (workstations): Norton, McAfee, E-Trust, Panda, Trend Micro
.
Back to Top

Consulting Services

Computer Repair and Troubleshooting
Is your computer freezing-up or slowing down? Is your hardware giving you trouble or not working? Tell us about your situation and we will provide an estimate. We support Windows 95, 98, 2000, ME, XP.

E-mail, Internet and AOL Problems
Need to get online? Can't get your cable-modem or DSL connection working properly?  We can quickly fix most e-mail problems on most messaging systems such as Outlook Express, Outlook, Exchange, AOL etc.  We are experts at fixing all AOL problems.  We can also share your internet connection amongst multiple computers and/or setup a local or wireless network.

Virus Removal & Protection
Is your computer acting funny? Have your friends been receiving funny emails from you?  If you detect or suspect a virus on your computer, please contact us immediately.  Tell us the symptoms and we can tell you the name of the virus you have!  We are experts at properly removing viruses, patching up the damage and safely protecting your files in the future.

PC Tune-up
Just like a car, if you don't tune-up your PC it will become slower and start to have problems

Let a professional tune-up your system for peak performance and security.
Our 60 minute tune-up will make your computer run like new!  
Services cover the flowing areas:

  • Remove unnecessary programs from starting
  • Update virus software and check for viruses
  • Uninstall unnecessary programs
  • Remove Spyware and Internet Pop-Ups
  • Delete "trash" and temporary files
  • Remove unnecessary network settings
  • Run diagnostic software and correct disk/directory errors
  • Defragment the hard drive for better performance
  • Dust Cleaning - The Deadliest Computer Disease
    Dust is the silent PC killer. A virus will ruin your data or freeze your PC, but dust can destroy your hardware thru heat build up or in extreme cases, cause a fire. Major computer publications always recommend a cleaning the inside of your computer once every 6 months and at a minimum, a full cleaning every year.

Setup A New Computer System
Just leave it in the boxes and call us.  We will completely setup your new computer including your printer, scanner, camera, palm pilot, pocket PC etc. We can also teach you how to use your new equipment.

Hardware Installations and Upgrades
Many computers can be upgraded to improve performance.  We can add more memory, hard disks and even change the processor.  We are highly experienced in upgrading PCs and adding peripherals.  See Peripherals for our select list of recommended printers, scanners, CD Writers, cameras, display cards and more.

Back-up
You can never be too safe these days.  We can effectively locate all your important files and back them up to tape drives or CDs for you.

Back to Top